The Language of Global Games

Submitted by jpressman on Tue, 01/30/2024 - 13:41

"We had the pleasure of working with TransPerfect Games on one of our mobile games, Tabou Stories: Love Episodes, focusing on customer support and social media management in multiple languages. It was a pleasure working with these experts. It only took a quick call for TransPerfect Games to understand our needs. Each member of their team brought genuine interest to the project and completed every task in a timely manner."

-Customer Communications Lead, Nanobit

Page Content

The Challenge

In March 2020, Nanobit, a highly rated and top-tier mobile gaming company, was looking to improve player support through readily available customer service and social media engagement. To meet their goals, Nanobit brought in experts from TransPerfect Games.

The Solution

After an initial call, TransPerfect Games was able to identify Nanobit’s gaps, wants, and needs. Within a few weeks, TransPerfect Games formed a task force of agents and a coordinator who ensured a smooth onboarding process. The TransPerfect Games team provided 24/7 support and community management, resulting in a successful project.

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